NGS Issues | PLEASE POST DETAILS HERE |

[Fl0rn]

While possible, i doubt UAC would be the issue.  I would assume antivirus would be far more likely to screw with NGS than that.  But... it is nexon, so i wouldn't rule much of anything out at this point.

[skylaar727]

While possible, i doubt UAC would be the issue.  I would assume antivirus would be far more likely to screw with NGS than that.  But... it is nexon, so i wouldn't rule much of anything out at this point.

Ye AV was one of my leads, but unfortunately even with it disabled temporarily I was still getting NGSd, so at least in my case that doesn't appear to be the issue. Would love it if it were that simple however XD

Edit: So. A few of my friends found the stupidest solution ever. So after the NGS kick, you get presented with the old numerical userid login screen, which usually results in a server cannot be reached message if you attempt to log in.

As it happens, apparently in the case of NGS it lets you log back in. More so, having logged back in via that login screen, I've been logged in a good 10 minutes without NGS.

Sooooo.... until we have a proper fix I guess we just accept a single NGS in the first 5 mins and then are safe from then on?

[Lost]

Just gave it a try and unfortunately still got NGS :/

At this point I'm wondering if Abyss is actually detected and just NGS is doing a crap job of detecting it for a bunch of people, and that we might actually be due an update. Nothing complicated seems to make sense, so perhaps the solution is the simplest one.

A little theory here, out of those of us here having issues, how many have UAC disabled. I'm wondering if the difference between UAC on and run as admin vs UAC off is the difference. I have UAC off and both without run as admin (as its not required without UAC for directlaunch) and with run as admin I NGS. Perhaps having UAC on prevents NGS doing some of its work whereas UAC off gives it free reign. No idea the viability of that theory, just speculating.

How to locate UAC for future reference if win10 fails me? Tho I feel like I should know the answer to that..

[Lady Playtime]

How to locate UAC for future reference if win10 fails me? Tho I feel like I should know the answer to that..

[skylaar727]

How to locate UAC for future reference if win10 fails me? Tho I feel like I should know the answer to that..

Easiest way is to simply type "uac" into the run/search bar and its the first/only result, else its buried under the user accounts section of control panel somewhere.

[Lost]

Easiest way is to simply type "uac" into the run/search bar and its the first/only result, else its buried under the user accounts section of control panel somewhere.

Okay, tyvm

[Lost]

Ye AV was one of my leads, but unfortunately even with it disabled temporarily I was still getting NGSd, so at least in my case that doesn't appear to be the issue. Would love it if it were that simple however XD

Edit: So. A few of my friends found the stupidest solution ever. So after the NGS kick, you get presented with the old numerical userid login screen, which usually results in a server cannot be reached message if you attempt to log in.

As it happens, apparently in the case of NGS it lets you log back in. More so, having logged back in via that login screen, I've been logged in a good 10 minutes without NGS.

Sooooo.... until we have a proper fix I guess we just accept a single NGS in the first 5 mins and then are safe from then on?

well..it seems to work..

[Katthechef]

It's odd that the workaround works considering it should of given us the "server can't be reached". You will get ngs'd again on your workaround client when you try to multi however. So thanks for the workaround info at the least, skylaar727.

Clean client works with no issues. Used Kanan and my own custom made packs, perfectly fine for 12+ hours at a time.
Abyss by itself, nope can't stay online for more than two minutes.

That said, I strongly believe Abyss needs an update at this point. It's been nearly two months with no issues but after the last maintenance and update to the game it just won't work like it should. No amount of doing this or that seems to matter, since it all results in the same ending with being ngs'd.

[skylaar727]

It's odd that the workaround works considering it should of given us the "server can't be reached". You will get ngs'd again on your workaround client when you try to multi however. So thanks for the workaround info at the least, skylaar727.

Clean client works with no issues. Used Kanan and my own custom made packs, perfectly fine for 12+ hours at a time.
Abyss by itself, nope can't stay online for more than two minutes.

That said, I strongly believe Abyss needs an update at this point. It's been nearly two months with no issues but after the last maintenance and update to the game it just won't work like it should. No amount of doing this or that seems to matter, since it all results in the same ending with being ngs'd.

Actually multi still works, I was multiing earlier. I logged them both on at the same time, and then did the workaround on both of them. However if you then close 1 client, the 2nd client will then NGS, but you can repeat the workaround again.

So multi works, just gotta take the NGS hit again.

And I agree, even if many people arent having issues with Abyss, at this point I suspect Abyss is actually detected and NGS just isnt doing it's job of booting people properly. For some reason I keep having my clients freeze up on me when using kanan, so gonna stick to workaround abyss for now. Getting the 1 NGS kick is an inconvenience, but its better than the other choices atm IMO.

[Chirno]

Nothing is working at all for me, I've been trying everything literally all day, still getting NGS every single time I login after 5 minutes. I give up. Now I'm here posting.
Please end my suffering so I may go back to training Mage ;^;

System Specs (winkey+pause/break key, system specs: i.e. Graphics Card, RAM amount, CPU speed...)
Please attach those specs here:


(Also please include)
OS: Windows 10
DirectX version (use dxdiag for dx version): DirectX 12
AntiVirus type or Suite: Malwarebytes

For the following put Yes or No if you use these:
UO Tiara (specify if using data folder or .pack):
Abyss:YES
Kanan's Scripts:NO
mod_sharker:NO
MashiPack (retired, please mention if you use though):NO
Poison Pack:NO
SweetFX:NO
ENB:NO
ReShade:NO
Frontend:NO
Playpack:NO
other mods (please mention here):N/A

Acceptable ways to launch. (Yes or No if you use)
MabiLauncherPlus:NO
Power Patcher 2.0.1 (may cause issues for some):NO
MabiDirectLaunch:NO
Batch Launch  (this is the method Playtime uses for Playpack) NO

Unacceptable ways to launch. Below we discourage use of these as they're not mod friendly but, it's helpful to know if you use them. (Yes or No if you use)
Classic Mabinogi:NO
Newer Nexon Launcher:YES
Steam Launcher:NO

[Lost]

Nothing is working at all for me, I've been trying everything literally all day, still getting NGS every single time I login after 5 minutes. I give up. Now I'm here posting.
Please end my suffering so I may go back to training Mage ;^;

System Specs (winkey+pause/break key, system specs: i.e. Graphics Card, RAM amount, CPU speed...)
Please attach those specs here:


(Also please include)
OS: Windows 10
DirectX version (use dxdiag for dx version): DirectX 12
AntiVirus type or Suite: Malwarebytes

For the following put Yes or No if you use these:
UO Tiara (specify if using data folder or .pack):
Abyss:YES
Kanan's Scripts:NO
mod_sharker:NO
MashiPack (retired, please mention if you use though):NO
Poison Pack:NO
SweetFX:NO
ENB:NO
ReShade:NO
Frontend:NO
Playpack:NO
other mods (please mention here):N/A

Acceptable ways to launch. (Yes or No if you use)
MabiLauncherPlus:NO
Power Patcher 2.0.1 (may cause issues for some):NO
MabiDirectLaunch:NO
Batch Launch  (this is the method Playtime uses for Playpack) NO

Unacceptable ways to launch. Below we discourage use of these as they're not mod friendly but, it's helpful to know if you use them. (Yes or No if you use)
Classic Mabinogi:NO
Newer Nexon Launcher:YES
Steam Launcher:NO

did you attempt to login from the login window you get after being ngs'd? the one where your username shows up as a bunch of numbers/letters?

[Chirno]

did you attempt to login from the login window you get after being ngs'd? the one where your username shows up as a bunch of numbers/letters?

No I haven't, would that help at all?

[Lost]

No I haven't, would that help at all?

After youve been kicked the first time, enter your password below the given username, and if it lets you in, follow the normal steps, if it works, and you dont get kicked, than you're set! (credit to Skylaars' Friends)

[skylaar727]

After youve been kicked the first time, enter your password below the given username, and if it lets you in, follow the normal steps, if it works, and you dont get kicked, than you're set! (credit to Skylaar)

I couldn't really take credit, just passing on what friends discovered, but this does indeed seem to be our best workaround at present.

[Chirno]

Fantastic, that actually worked (for now) hopefull that's the end of that, thank you so much <3

[Fl0rn]

I couldn't really take credit, just passing on what friends discovered, but this does indeed seem to be our best workaround at present.

I'd heard this in discord earlier today actually, but didn't wanna encourage it as i don't play and heard it from only one individual.  (credible as they may be)
I think, with others trying this and more confirming it as effective, if not efficient, i'll edit this into the first post.  Thank you for encouraging others to trying this, as well as sharing it.


Removed the temporary bit i recently added, about removing nexon's security files and doing a repair, again credit to skylaar on that.
Going to see if i can review some of the contents of the post for other outdated content.  Example being, power patcher isn't an acceptable launch method, and the old launch is obsolete as it does not work anymore. 

[Fl0rn]

Alrighty, cleaned up the first post to the best of my ability.  Many thanks to everyone who's actually been in this thread recently, discussing matters, as well as some individuals who haven't actually posted here.  All feedback helps get a better perspective on the situation, and affirm what we do know, as new issues arise.  Seriously, as one who's not playing the game, my info is coming from everyone else, so all the discussion is invaluable for this thread and anyone who would reference it, so even if we get frustrated at dealing with matters, sincere thanks for still taking the time to deal with us.

On that note, anyone who does read the first post, the invitation to make suggestions for it is still open, for things i may have forgotten to include, or things you feel shouldn't belong in there.  I won't promise to edit it based on a suggestion alone, but i can say i'll read the suggestion and give consideration to the reasoning and weigh how useful i think the info could be to others.  Just like getting my info from others, the OP itself may improve based on what is suggested, as it's point isn't to serve me but others.


And now for a rough rundown of the dull 'i edited this into op' details.  As always, i have an edit log in the second post of this thread, with much the same details, it also contains generic tips not related to NGS for those who wish to skim it.
I removed old ngs quote from skylaar about how you may try removing nexon's security files and then having the launcher repair them, to fix potential NGS errors.  It has been replaced with the recent comments, from skylaar and others, about logging in, waiting 5 mins to trip ngs, then after being booted just logging in again and playing as normal.
Power patcher won't do much good atm, all mentions of it in the OP have been appropriately edited to cover this.
Minor edits for typos, consistency, and just general cleanup.

[Dawbie]

The only issue with the new work around is that if you try to mutliclient you instantly get NGS.

[skylaar727]

The only issue with the new work around is that if you try to mutliclient you instantly get NGS.

As I responded to someone yesterday, multi does still work as long as you log them both on at the same time, and relog them after ngs at the same time, Multi is one of the first things I tested yesterday.

That said if you close one client the other will NGS, but you can then perform the relog yet again and all is good.

[BlindedDoll]

From what I have tested, what I have noticed is

After relogging, the first client is fine.

Upon opening a second client, the first client gets NGSed and even relogging doesn't stop it. After a while, as long as a second client is open, the first client NGSes after a minute or so.

However, keeping the first client (that got NGSed) open, I can continually open new clients and they don't seem to get NGSed (I haven't tested for an extended period of time or if closing the NGSed client affects it).

These are just my observations for my situation. Not sure if applicable to others.

[skylaar727]

From what I have tested, what I have noticed is

After relogging, the first client is fine.

Upon opening a second client, the first client gets NGSed and even relogging doesn't stop it. After a while, as long as a second client is open, the first client NGSes after a minute or so.

However, keeping the first client (that got NGSed) open, I can continually open new clients and they don't seem to get NGSed (I haven't tested for an extended period of time or if closing the NGSed client affects it).

These are just my observations for my situation. Not sure if applicable to others.

How strange that it varies, some evidence of me doing it my way below (Just aero peek as I'd rather not show off character names etc around here)



Thats just opening 2 clients via directlaunch, logging them both in at same time, letting them NGS at same time and then relogging via the other login screen, works just fine for me, sat here doing my renown via multi at present.

[Tanoak]

With Tiara/Abyss installed with default settings, seems that once NGS-kicked and you relog without closing the client, it's fine, and this is with using DATAPacker instead of reading from Data folder.

Other than that, I don't see anything else that seems to trigger the NGS... And this is with single client. Not touching multi-client at the moment.

For Reference since people are thinking it might be OS- / System-related:
Win 10 Pro, 64-Bit
UAC is on

[Teto Hashiba]

So just shortly for reference since i was gone till recently:

Just gave it a try and unfortunately still got NGS :/

At this point I'm wondering if Abyss is actually detected and just NGS is doing a crap job of detecting it for a bunch of people, and that we might actually be due an update. Nothing complicated seems to make sense, so perhaps the solution is the simplest one.

A little theory here, out of those of us here having issues, how many have UAC disabled. I'm wondering if the difference between UAC on and run as admin vs UAC off is the difference. I have UAC off and both without run as admin (as its not required without UAC for directlaunch) and with run as admin I NGS. Perhaps having UAC on prevents NGS doing some of its work whereas UAC off gives it free reign. No idea the viability of that theory, just speculating.

My Computer and the Computer of my sister have UAC Off because it interferes with the newest Version of Paint Tool SAI by preventing files being dragged into it to open them. Since we both still NGS i guess we can rule that out.

[skylaar727]

So just shortly for reference since i was gone till recently:

My Computer and the Computer of my sister have UAC Off because it interferes with the newest Version of Paint Tool SAI by preventing files being dragged into it to open them. Since we both still NGS i guess we can rule that out.

Ye I think OS and UAC are safely ruled out at this point. I think it really is just NGS doing a crap job of kicking people this time around tbh. As to why, who knows, but it seems as though an Abyss update would likely resolve the issue, though we can't really say for sure since we don't know the root cause.

[Aaron1990]

The only thing i had installed which was Abyss, and it keeps popping NGS alert.. so either needs to be updated or if there is a fix already can someone point out where it is thank you in advanced