NGS Issues | PLEASE POST DETAILS HERE |

[Lost]

I'm using Abyss and having ngs errors after a couple seconds, as stated i have other friends that are online fine with the Feb 18th file (same one im using). I did try deleting those files in mabinogi's folder like before and it didnt help.

[skylaar727]

I'm using Abyss and having ngs errors after a couple seconds, as stated i have other friends that are online fine with the Feb 18th file (same one im using). I did try the deleting those files in mabinogi's folder like before and it didnt help.

Hmm, I'll be interested to see if other people who had issues last week also chime in then if its not just me. That would seem to suggest theres something going amiss with all of our clients when patching, whereas for others it works fine, but not sure why that would be the case. I'm gonna rename my current mabi folder and do a completely fresh download so I can get on atleast hopefully.

I do hope this isn't going to become a recurring issue for those of us suffering with it. It seems to be happening when content updates occur (admittedly it happening on 2 content patch weeks after only 3 weeks isnt sound proof)

Edit: Did a full clean install of Mabi and still getting NGS after reapplying Abyss, so simplying repairing installation might do it this time. That said, it gave me my music back which I noticed stopped working again after this last update (thanks nexon)

Since its looking like a few of us are running into the same issue repeatedly, lets get some situational analysis going with the form in the OP, seems like a good time to use it to see if we can find a link between those affected.

System Specs:
GTX 760
8GB RAM
i5-4670k 3.4 GHz
Windows 7 Ultimate 64bit

DirectX version: DX11
AntiVirus type or Suite:
Malwarebytes Premium (Exclusions made for Mabi and Nexon Launcher)

For the following put Yes or No if you use these:
UO Tiara: No
Abyss: Yes
Kanan's Scripts: No
mod_sharker: No
MashiPack (retired, please mention if you use though): No
Poison Pack: No
SweetFX: No
ENB: No
ReShade: No
Frontend: No
Playpack: No
other mods (please mention here): No

Acceptable ways to launch. (Yes or No if you use)
MabiLauncherPlus: No
Power Patcher 2.0.1 (may cause issues for some): No
MabiDirectLaunch: Yes
Batch Launch  (this is the method Playtime uses for Playpack): No

Unacceptable ways to launch. Below we discourage use of these as they're not mod friendly but, it's helpful to know if you use them. (Yes or No if you use)
Classic Mabinogi: No
Newer Nexon Launcher: Yes
Steam Launcher: No (EU User so not an option)

[Fl0rn]

NGS issue, fraid i can't say much.  What i do know, just from listening to what others say, is that they seem to be tinkering with client files again.

Music... yeah they like to screw that up.  I recall regularly missing music files for new content after updates.  For the longest time, i could just yank files from HERE and place in my mp3 folder, to fix that.  But, while it seems they have g20 content, i don't honestly know if they're still updating it.


Anyway, a few individuals are clearly doing more than posting to say stuff's broke, so i strongly encourage others to actually review recent posts to keep up to date on progress.  Just because someone doesn't have an avatar, or has a low post count, doesn't meant they don't know what they're talking about. 

And, not saying all this to be patronizing, i don't think i will have anything else worthwhile to contribute to this topic.  If anyone feels there's content related to NGS, that should be in the first post then by all means, place a request, make a statement, pm me, or something.  I'll carefully review it and try to summarize into the first post with credits, if i think it'll be useful.  And on that note, if you're not working alone to solve a problem, and want me to also credit someone else, make sure to give me the name so i can do so.  Cuz i know not everything is a solo effort.

[Lost]

Hmm, I'll be interested to see if other people who had issues last week also chime in then if its not just me. That would seem to suggest theres something going amiss with all of our clients when patching, whereas for others it works fine, but not sure why that would be the case. I'm gonna rename my current mabi folder and do a completely fresh download so I can get on atleast hopefully.

I do hope this isn't going to become a recurring issue for those of us suffering with it. It seems to be happening when content updates occur (admittedly it happening on 2 content patch weeks after only 3 weeks isnt sound proof)

Edit: Did a full clean install of Mabi and still getting NGS after reapplying Abyss, so simplying repairing installation might do it this time. That said, it gave me my music back which I noticed stopped working again after this last update (thanks nexon)

Since its looking like a few of us are running into the same issue repeatedly, lets get some situational analysis going with the form in the OP, seems like a good time to use it to see if we can find a link between those affected.

So probably a silly question but where do i find my GFX card and DirectX version info ?

On a side note, i tried using a friends Abyss.ini settings, just to clear all possibilities for myself, and I also used the default settings, both still got me kicked despite the same settings working for said friend.

[Yohmegurt]

It looks like it'd be Start > Run > dxdiag to find that information

How can you tell if you have Tiara installed? what files should I look for?

I dont believe i have it installed, im pretty certain that i only have abyss. but mabi closes after a bit on the login screen with no kind of information or error. i assume something with abyss needs to be updated for the new version of mabi but who knows

[Fl0rn]

GFX card, should be special to your card.  May be in your icons by the clock (possibly hidden) or probably can right click the desktop to pull it up.  That will generally get you a 'user gui' type of deal, to configure it and get statistics.  You'll have to look around or google your brand, to figure out specifically the software version or hardware specs you're using.  And odds are, if you're inquiring about how to check all this, your software version is out of date.

Directx, yeah you can open run (shortcut is winkey+r) and just type dxdiag to open a window which will give you information, including version.  That should be sufficient for mabi.
On a related note to dxdiag though, it tells you the most recent version you're on, but if you're on a new computer with windows 10, odds are you're missing old directx version files.  For example, if you tried to run something like warcraft 3 or a super nintendo emulator, it would tell you you're missing some kind of d3d9 or dx type of file. (there will be more in the name than those bits, but the name will likely include those characters)  I don't think this will be an issue with NGS honestly, but i figured i'd toss out what i know, for knowledge's sake.


UOTiara, go to data/db and look for race.xml.  That's usually a good indicator that you're using tiara.  It's possible you're not using that file honestly, but it's typically updated with almost every tiara update, and a very easy file to look for.  If you're concerned with checking if mods are a problem though, just temporarily tell abyss or kanan not to read data folder, or remove any custom pack files.  Keep in mind, that won't actually disable abyss or kanan's if you have them running though, those methods are just to stop data mods from working.

[Dawbie]

I'm getting NGS aswell with Abyss, I've tried everything. I've completely reinstalled Mabi, tried friends Abyss files. I even tried Tiara. I have no idea what to do at this point. :c

[Pr0boszcz]

I'm getting NGS aswell with Abyss, I've tried everything. I've completely reinstalled Mabi, tried friends Abyss files. I even tried Tiara. I have no idea what to do at this point. :c

Did you edit the Abyss.ini file at all?

[Dawbie]

Did you edit the Abyss.ini file at all?

Nope nothing I used the default ini

[Pr0boszcz]

Nope nothing I used the default ini

How about try editing it to make sure the modify date is at least 13.4.2017 and then try to run mabi?

[Dawbie]

How about try editing it to make sure the modify date is at least 13.4.2017 and then try to run mabi?

I'm not sure I understand what you mean by that. Just edit the ini? I've done that and it still hasn't worked

[Pr0boszcz]

I'm not sure I understand what you mean by that. Just edit the ini? I've done that and it still hasn't worked

Yeah, I meant to edit the ini today so the last modification date would be 13.4.2017 or later. Oddly enough that alone solved my NGS detection issues after today's patch.

[Dawbie]

Yeah, I meant to edit the ini today so the last modification date would be 13.4.2017 or later. Oddly enough that alone solved my NGS detection issues after today's patch.

Yea I just tried that

Modified : ‎Today, ‎April ‎13, ‎2017, ‏‎4:42:18 PM

Still got NGS just now :c

[Pr0boszcz]

Yea I just tried that

Modified : ‎Today, ‎April ‎13, ‎2017, ‏‎4:42:18 PM

Still got NGS just now :c

Did you also try to set everything in Abyss.ini to 0 and then check?

[Fl0rn]

Any other problems that may occur:
Run the Client without Abyss. This will eliminate the possibility that anything else is causing an issue.
Try setting ExtraThreads to 0.
Make sure ijl11.dll is added as an exception in any Antivirus you have, it may be limiting what it can do.
Try changing your DNS to Google: https://developers.google.com/speed/public-dns/docs/using
If none of this works, post the issue with your log, along with what you've tried to do to solve said issue, if you can't find the same issue after searching.

This, i was looking for it because i vaguely recalled something about extra threads.  But yeah, probo's suggestion covers this, but there's some things to look at, directly from blade's post.

[Dawbie]

Did you also try to set everything in Abyss.ini to 0 and then check?

I literally just got NGS after setting every option in INI to 0
:c what does this mean

[Pr0boszcz]

I literally just got NGS after setting every option in INI to 0
:c what does this mean

If you get this after trying a second time, this would mean that either something else is causing it or your Abyss is outdated.

[Dawbie]

If you get this after trying a second time, this would mean that either something else is causing it or your Abyss is outdated.

Just got it again after second try, I'll try downloading abyss again from blade's website.

[Pr0boszcz]

Just got it again after second try, I'll try downloading abyss again from blade's website.

You can confirm that it's something with Abyss by trying to run the game without Abyss.

[Dawbie]

Yea my game works fine without abyss, I just downloaded the newest abyss same thing happened; I'm pretty sure I was using the most up to date abyss anyways.

Like I said I've reistalled mabi already several times. tried Tiara. Idk what's going on. I tried my friends abyss files since it's working for him.

[Pr0boszcz]

Yea my game works fine without abyss, I just downloaded the newest abyss same thing happened; I'm pretty sure I was using the most up to date abyss anyways.

Like I said I've reistalled mabi already several times. tried Tiara. Idk what's going on. I tried my friends abyss files since it's working for him.

Hmm I must say I'm out of ideas at this point. What system are you on exactly? How do you launch the game?

[Shou]

Win7 64 bit
DirectX 11
I use Abyss and an incredibly stripped down data folder (like, "no animation drops", no sheep noises, and that's it)
I launch with MabiDirectLaunch

I have tried:
Fresh install of mabi with abyss and my data folder, no dice
fresh install just abyss, NGS attack still
just plain fresh install, works! so it's a mod somewhere
Pr0boszcz's suggestion of editting the abyss.ini so it has today's date, not working with or without data folder
Setting ExtraThreads to 0, NGS happens
I should note that I downloaded abyss just today, so that's whatever "newest" is, as well

I have not tried:
troubleshooting turning stuff off and on in the abyss.ini, but everything in the abyss_patchlog says everything succeeded, so...

[Pr0boszcz]

Win7 64 bit
DirectX 11
I use Abyss and an incredibly stripped down data folder (like, "no animation drops", no sheep noises, and that's it)
I launch with MabiDirectLaunch

I have tried:
Fresh install of mabi with abyss and my data folder, no dice
fresh install just abyss, NGS attack still
just plain fresh install, works! so it's a mod somewhere
Pr0boszcz's suggestion of editting the abyss.ini so it has today's date, not working with or without data folder
Setting ExtraThreads to 0, NGS happens
I should note that I downloaded abyss just today, so that's whatever "newest" is, as well

I have not tried:
troubleshooting turning stuff off and on in the abyss.ini, but everything in the abyss_patchlog says everything succeeded, so...

Hmm I'm on Win10 64bit, but DataFolder is something that was always giving me issues so I don't use that. I think a system difference may actually make a difference for NGS detection.

Edit: Oh I forgot to mention guys, I've experienced NGS detections that were false as in detected for previous detections. For example I used something that was detected and got NGSed, then I removed that but got NGSed again, even though there was nothing to be detected, but its like that previous one was cached and I was NGSed because of that, so sometimes I had to test every change I made twice to make sure the NGS detection I'm currently getting is not the cached one. As some of you may have noticed - BlackCipher is collecting and storing some data in its folder, so it may be related to that. I found that deleting some of that data helps too (all the log files of it).

[Shou]

Edit: Oh I forgot to mention guys, I've experienced NGS detections that were false as in detected for previous detections.

Weird, I've never had that particular issue.

[Dawbie]

I'm on Windows 7 launching from nexon launcher but I've tried with the direct launcher aswell