Please read before posting in tech support!

[Lady Playtime]

Before you post your problem in tech support, I ask you to please read the thread of the mod you're having an issue with, read all the pages (Yes, I realize some have hundreds of pages, you don't need to read ALL of that, but please, at least take a look at some of it.)

If you lack a thread for what you're using (for example, something you've found in our files section) please skim over the tech support and client board for a thread on it.


If nothing is found, make a thread for it, we'll gladly assist you with your problem <3


If your question is "How do I make this work?" please, don't come to tech support.
Go to the mod's thread, and ask there, and if there isn't one, you'll find my master-guide in the client mod board, feel free to ask any question you may have there.


If it's a hackshield error, please press ctrl + V to paste the error code here for us, hackshield will automatically copy this for you, so just press ctrl V or right click paste to get it.

Also, sometimes it will record your account name in this error, so please read it before you hit post, and delete the account name, if you forget, and a moderator catches that, we'll delete it for you.


If it's not a hackshield error, please try and list the steps you tried to get it working, links to what it is you're using if possible, and as much extra information as possible, the more we know, the quicker we can assist you.


Also, feel free to post unrelated problems, for example, an issue with building a computer, or some software problems, we can help you with general tech problems as well.


Finally, I'd like to explain how to use the new topic solved feature.
If you are the original creator of the thread, click the modify button on your first post, and change the thread icon from the drop down list, select topic solved.
When using this, I ask you scroll to the end of your thread, and above the quick reply (below the last post) you should have a lock thread button.

Feel free to lock it, if you have a solid solution, otherwise leave it unlocked and open for discussion.

[Fl0rn]

Playtime has forgotten the search feature.  Requesting revision please?

[Lady Playtime]

As much as I do love our search bar <3
It can be very difficult for people to find anything when you aren't given the error code, and all you have is the callstacks... So I left it out
If you want to write up something about it, I'll stick it in, but I personally, am not going to do it.

[Fl0rn]

As much as I do love our search bar <3
It can be very difficult for people to find anything when you aren't given the error code, and all you have is the callstacks... So I left it out
If you want to write up something about it, I'll stick it in, but I personally, am not going to do it.

So long as you have a reason for it, i'm cool with it.  Wanted to make sure it wasn't an oversight or anything.

[Lady Playtime]

It's why I said to manually look through the boards for threads, instead.

[CoalChris]

I'd copy my 5-liner which basically sums that up, but alas, I'm in HK and the .txt is in Aus. :l
And...I think this should also be integrated into the Client Modifications section since alot of people post their errors in that forum section since they don't visit the Tech Support section.